Features rich with endless customization possibilities.
VOIP calls
- Fully integrated VOIP
- Flawless lead follow-up
- Easy phone number scaling
- 320kb sound quality
- Immediate caller information
- 1-to-hunderds of users
- Unlimited inbound and outbound calls
- Call recording
- Call registration
- Extensive automation
- Call analytics
- Productivity insights
Messaging
- Email, WhatsApp and SMS to reach and engage your customers in the right way at the right time.
- Full customer immersion with personalized problem-based solutions.
- Highly customizable content to reach out and touch your clients in a targetted fashion.
- Easily manage recordkeeping of all communications, both inbound and outbound.
Effective integration
- Integrated across platforms and APIs
- Fully online - no additional hardware required
- Access Worldwide
- Custom Webhook setup available
- Easily import data
- IP whitelisting and blacklisting
- Advanced security
- Extensive encryption
- Custom integrations available
Analytics
- View business, team and individual performance in a detailed dashboard
- Acquire actionable insights with realtime data
- Producitity insights
- Knowledge testing
- Training and coaching registration, grading and comparison
- Add custom manuals to move teams towards business goals
Funnel management
- Unmatched funnel management
- Discover your customer's needs and offer tailormade solutions
- Say and do the right thing at the right time
Team management
- Create teams and reach synergy
- Effectively evaluate and manage teams
- Gather relevant agents around your keycustomer accounts
- Easy intra en extra team communiation through phone, email or chat